NikaTime

What to do if you or a team member don't receive a message from NikaTime asking to log time on a day when you should have

NikaTime didn't check in with me. What now?

What to do if NikaTime won't talk to you or if your interaction with NikaTime in Slack or Teams is not working as expected

NikaTime isn’t responding in Slack or Teams

What to do if you can't login to your account through the web interface or if the data in your Report Center is incorrect.

I can't log in to the Report Center. What do I do?

What to do when you're entering work hours and some projects don't appear in the list of options

I can't find a project on the list

What could be causing the "Failed to update record" error message?

Why can't I log time through the Report Center?

When do users disappear from the Team Overview page after being deactivated or deleted?

Why can't I see some of the users on the Team Overview page?

Does a subscription from Slack work for Teams or vice-versa?

We signed up for a paid version, why is my account set to trial?

Why can't I access our previous Slack records through our Teams login or vice-versa?

Why do Slack and Teams records appear in different Report Centers?

Add NikaTime to multiple Slack workspaces

Can I have multiple NikaTime instances associated with the same email?

Is the bot not responding or things not working as expected? Find help for the most common issues here

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A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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