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We signed up for a paid version, why is my account set to trial?
We signed up for a paid version, why is my account set to trial?

Does a subscription from Slack work for Teams or vice-versa?

NikaTime avatar
Written by NikaTime
Updated over a year ago

If you subscribed to NikaTime but the Trial Version top banner is showing up on your Report Center, this may mean you aren't logged in with the team that subscribed to NikaTime.

NikaTime's subscriptions are associated with either a Slack workspace or an MS Teams team. If your company only subscribed to NikaTime on Slack, the Teams' subscription won't be active, and users won't be able to log their time through Teams after the trial is over.

If your teammates use both Slack and Teams, we recommend opting for one of the platforms for your team, and only activating the NikaTime subscription and time-tracking on that platform, to avoid duplicate and scattered records.

If your company is split among different workspaces or teams, you can subscribe to NikaTime with each of these teams, and access each Report Center with a login from the corresponding workspace or team.

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