# NikaTime Help Center

> Help center for NikaTime

## What is NikaTime?

- [What’s NikaTime?](http://support.nikatime.com/en/articles/2465992-what-s-nikatime.md): How NikaTime works and what she can do for you
- [What's the story behind NikaTime?](http://support.nikatime.com/en/articles/2471873-what-s-the-story-behind-nikatime.md): Meet Impossible, the company that built NikaTime out of a hackathon
- [Can I see a demo of NikaTime's reports?](http://support.nikatime.com/en/articles/2471881-can-i-see-a-demo-of-nikatime-s-reports.md): Sign up for a trial or poke our team of humans for a chat.

## Getting Started

- [What do I need to get started?](http://support.nikatime.com/en/articles/2471877-what-do-i-need-to-get-started.md): If your team is on Slack, you can get started right away. No credit card or new credentials needed.
- [How do I set it up in Slack?](http://support.nikatime.com/en/articles/2471879-how-do-i-set-it-up-in-slack.md): A step-by-step guide to installing NikaTime in Slack and setting it up for your team
- [How do I set it up in MS Teams?](http://support.nikatime.com/en/articles/8264715-how-do-i-set-it-up-in-ms-teams.md): A step-by-step guide to installing NikaTime in MS Teams and setting it up for your team
- [How NikaTime works?](http://support.nikatime.com/en/articles/8047663-how-nikatime-works.md): Just got in NikaTime and you're not sure what you can do? You're on the right place!
- [Best practices for onboarding your team](http://support.nikatime.com/en/articles/2471880-best-practices-for-onboarding-your-team.md): Tips and tricks to roll out NikaTime to your team and achieve the best results
- [Essential tips to use NikaTime successfully](http://support.nikatime.com/en/articles/2471925-essential-tips-to-use-nikatime-successfully.md): Get the most out of NikaTime, by following these simple rules
- [OK, my manager told me to use this, what do I need to know?](http://support.nikatime.com/en/articles/2471870-ok-my-manager-told-me-to-use-this-what-do-i-need-to-know.md): The bare minimum you have to remember in order to track your time using NikaTime
- [How do I subscribe to NikaTime?](http://support.nikatime.com/en/articles/4511327-how-do-i-subscribe-to-nikatime.md): My team decided to purchase a subscription to the paid version, what do I do now?

## How To

- [Available NikaTime commands](http://support.nikatime.com/en/articles/5391204-available-nikatime-commands.md): List of available commands to use with NikaTime for Slack and NikaTime for Teams
- [How to switch to a Yearly Subscription](http://support.nikatime.com/en/articles/9500231-how-to-switch-to-a-yearly-subscription.md): This article will help you change your subscription to a Yearly one and what are the benefits of doing that.
- [How can I add notes to my records?](http://support.nikatime.com/en/articles/5249626-how-can-i-add-notes-to-my-records.md): Include additional details in your time entries such as the tasks you've completed, new findings, meetings, among others
- [How do I log time in NikaTime?](http://support.nikatime.com/en/articles/2471882-how-do-i-log-time-in-nikatime.md): Learn how to track your work and time off hours on NikaTime
- [Can I change NikaTime's default log time?](http://support.nikatime.com/en/articles/2471892-can-i-change-nikatime-s-default-log-time.md): You can change the daily check-in schedule and other settings for you and your teammates
- [Can I log time for future dates?](http://support.nikatime.com/en/articles/5183845-can-i-log-time-for-future-dates.md): Learn how to log time in advance for time off and how to use weekly check-ins
- [How do I set the time zone?](http://support.nikatime.com/en/articles/5180138-how-do-i-set-the-time-zone.md): Learn how to set your personal time zone on Slack and Teams and your team's time zone on Teams
- [How do I add or edit logs for past dates?](http://support.nikatime.com/en/articles/2471909-how-do-i-add-or-edit-logs-for-past-dates.md): Learn to add a missing day and edit what was entered before
- [Can I make NikaTime check-in weekly?](http://support.nikatime.com/en/articles/4488855-can-i-make-nikatime-check-in-weekly.md): NikaTime helps you avoid repetitive logging
- [Can I log time on weekends?](http://support.nikatime.com/en/articles/2471894-can-i-log-time-on-weekends.md): Here's how to log those hours you put in on the weekend
- [How can I change the work hours policy?](http://support.nikatime.com/en/articles/4631908-how-can-i-change-the-work-hours-policy.md): How to change the workday duration, set work schedule policy to Flexible or Strict, and change the color of your missing hours and overtime
- [Can I log a teammate's vacation time in bulk?](http://support.nikatime.com/en/articles/5573921-can-i-log-a-teammate-s-vacation-time-in-bulk.md): Schedule time off or log past dates for your co-workers through the Report Center
- [How do I log time off?](http://support.nikatime.com/en/articles/2490443-how-do-i-log-time-off.md): It's easy to enter time off such as Vacations, Sick Day or Parental Leave
- [How do I prevent NikaTime from speaking to me when I'm on vacation?](http://support.nikatime.com/en/articles/2494005-how-do-i-prevent-nikatime-from-speaking-to-me-when-i-m-on-vacation.md): How to set yourself away for a few days and not have NikaTime ask you anything during that time
- [How can I log all the missing days in bulk?](http://support.nikatime.com/en/articles/2494039-how-can-i-log-all-the-missing-days-in-bulk.md): Fill gaps of multiple empty days easily, without having to enter them individually
- [How do I remove projects my team is no longer working on?](http://support.nikatime.com/en/articles/5499465-how-do-i-remove-projects-my-team-is-no-longer-working-on.md): You can archive your projects, saving their records but removing them from the list of available projects.
- [Where can I see the list of projects?](http://support.nikatime.com/en/articles/2471914-where-can-i-see-the-list-of-projects.md): How to get all the existing projects that were created by your team
- [How do I create and edit projects?](http://support.nikatime.com/en/articles/2490440-how-do-i-create-and-edit-projects.md): Learn how to create, edit, and merge your team's projects
- [How do I create or edit Time Off types?](http://support.nikatime.com/en/articles/2494065-how-do-i-create-or-edit-time-off-types.md): Customize the list of options for your team to enter time off or leave days
- [How do I rename a project?](http://support.nikatime.com/en/articles/2471915-how-do-i-rename-a-project.md): Learn to quickly rename a project in Slack or in your team's report center
- [How can I create and edit the project Client or Type?](http://support.nikatime.com/en/articles/2471916-how-can-i-create-and-edit-the-project-client-or-type.md): How to use project properties such as Client and Type
- [How can I set a project's total number of contracted hours?](http://support.nikatime.com/en/articles/4632457-how-can-i-set-a-project-s-total-number-of-contracted-hours.md): Monitor your projects progress by setting the total estimated hours
- [What happens when I delete a project?](http://support.nikatime.com/en/articles/2471921-what-happens-when-i-delete-a-project.md): You'll lose the data, be careful
- [What happens when I merge projects?](http://support.nikatime.com/en/articles/2471922-what-happens-when-i-merge-projects.md): See how to consolidate projects by merging duplicate versions of the same project
- [Can I change the format of the projects list?](http://support.nikatime.com/en/articles/2973807-can-i-change-the-format-of-the-projects-list.md): Learn how to customize the list to reflect your company's own project structure
- [What happens when I archive a project?](http://support.nikatime.com/en/articles/2495650-what-happens-when-i-archive-a-project.md): Archiving projects prevents users from logging time on them
- [How can I match data from NikaTime with software that I already use?](http://support.nikatime.com/en/articles/2495667-how-can-i-match-data-from-nikatime-with-software-that-i-already-use.md): Learn to use the Ref ID to store a secondary project or user ID and export it with your data
- [Can different user groups access different projects?](http://support.nikatime.com/en/articles/5234585-can-different-user-groups-access-different-projects.md): Learn what happens when you assign user groups to projects
- [How can I add or remove NikaTime admins?](http://support.nikatime.com/en/articles/5671318-how-can-i-add-or-remove-nikatime-admins.md): Manage your teammate's permissions by assigning them as NikaTime admins
- [How do I activate NikaTime for new teammates?](http://support.nikatime.com/en/articles/2471912-how-do-i-activate-nikatime-for-new-teammates.md): Here's how to manage the list of team members that are active in NikaTime
- [How do I add and remove teammates?](http://support.nikatime.com/en/articles/2471932-how-do-i-add-and-remove-teammates.md): Learn how to add new users to NikaTime and how to deactivate them for time tracking
- [How do I choose who receives the NikaTime daily check-in?](http://support.nikatime.com/en/articles/5352975-how-do-i-choose-who-receives-the-nikatime-daily-check-in.md): Activate time tracking for the team members you wish to track and deactivate it for those who don't have to receive the daily reminders
- [How can I organize my teammates into roles and groups?](http://support.nikatime.com/en/articles/2496215-how-can-i-organize-my-teammates-into-roles-and-groups.md): Learn how to create roles and groups to organize your reports and let you focus on the right people at the right time
- [What happens when I deactivate a teammate?](http://support.nikatime.com/en/articles/2495255-what-happens-when-i-deactivate-a-teammate.md): What to expect when you set a team member to inactive in NikaTime or when you remove someone from your Slack workspace or Teams team
- [How do I control what team members can see?](http://support.nikatime.com/en/articles/2471934-how-do-i-control-what-team-members-can-see.md): Learn to adjust your team's permissions and prevent users from accessing everyone else's info
- [How do I search for a specific team member, project, or time off type?](http://support.nikatime.com/en/articles/4511461-how-do-i-search-for-a-specific-team-member-project-or-time-off-type.md): I don't want to spend my time searching for a teammate, project, or time off type in a huge list.
- [Does NikaTime work for guest users?](http://support.nikatime.com/en/articles/2496231-does-nikatime-work-for-guest-users.md): What to know about using NikaTime to track the time of guest users in Slack and Teams
- [How can I ask my teammates to fill in their incomplete logs?](http://support.nikatime.com/en/articles/5451285-how-can-i-ask-my-teammates-to-fill-in-their-incomplete-logs.md): Use the Poke feature on your teammates who are missing hours so NikaTime sends them a message for you
- [A guide to NikaTime's reports](http://support.nikatime.com/en/articles/2496218-a-guide-to-nikatime-s-reports.md): Everything you need to know about customizing your reports and learning from your data
- [Where can I get reports about my team?](http://support.nikatime.com/en/articles/2471937-where-can-i-get-reports-about-my-team.md): How to get the link to your console and access your team's reports
- [How do I filter and sort my reports?](http://support.nikatime.com/en/articles/4632188-how-do-i-filter-and-sort-my-reports.md): Filter your Overview pages for only certain users or projects, and change the order in which they are displayed
- [Exporting NikaTime data](http://support.nikatime.com/en/articles/2471936-exporting-nikatime-data.md): A guide to exporting NikaTime's data into a CSV file, selecting the fields to include and custom formats
- [How can I find my own records?](http://support.nikatime.com/en/articles/5234925-how-can-i-find-my-own-records.md): Is going through the full list of users on Team Overview a hassle? Learn about your personal Overview page
- [How can I reactivate my subscription?](http://support.nikatime.com/en/articles/5249466-how-can-i-reactivate-my-subscription.md): My subscription was canceled, how can I activate my account and start checking in with my team again?
- [How do I delete NikaTime from Slack or Teams?](http://support.nikatime.com/en/articles/2471940-how-do-i-delete-nikatime-from-slack-or-teams.md): Follow these steps to cancel your account and remove the NikaTime integration from your Slack workspace or Microsoft Teams
- [Can I change the bot's name?](http://support.nikatime.com/en/articles/2562532-can-i-change-the-bot-s-name.md): Here's how to change NikaTime's name if you are on Slack
- [How to use the "Create project" API call?](http://support.nikatime.com/en/articles/4726966-how-to-use-the-create-project-api-call.md): Create projects and time off types through NikaTime's open API.
- [Does NikaTime have an API?](http://support.nikatime.com/en/articles/2471945-does-nikatime-have-an-api.md): Learn about our Open API

## Troubleshooting

- [NikaTime didn't check in with me. What now?](http://support.nikatime.com/en/articles/2471952-nikatime-didn-t-check-in-with-me-what-now.md): What to do if you or a team member don't receive a message from NikaTime asking to log time on a day when you should have
- [NikaTime isn’t responding in Slack or Teams](http://support.nikatime.com/en/articles/2471955-nikatime-isn-t-responding-in-slack-or-teams.md): What to do if NikaTime won't talk to you or if your interaction with NikaTime in Slack or Teams is not working as expected
- [I can't log in to the Report Center. What do I do?](http://support.nikatime.com/en/articles/5180330-i-can-t-log-in-to-the-report-center-what-do-i-do.md): What to do if you can't login to your account through the web interface or if the data in your Report Center is incorrect.
- [I can't find a project on the list](http://support.nikatime.com/en/articles/2506678-i-can-t-find-a-project-on-the-list.md): What to do when you're entering work hours and some projects don't appear in the list of options
- [Why can't I log time through the Report Center?](http://support.nikatime.com/en/articles/5188110-why-can-t-i-log-time-through-the-report-center.md): What could be causing the "Failed to update record" error message?
- [Why can't I see some of the users on the Team Overview page?](http://support.nikatime.com/en/articles/5187875-why-can-t-i-see-some-of-the-users-on-the-team-overview-page.md): When do users disappear from the Team Overview page after being deactivated or deleted?
- [We signed up for a paid version, why is my account set to trial?](http://support.nikatime.com/en/articles/5188404-we-signed-up-for-a-paid-version-why-is-my-account-set-to-trial.md): Does a subscription from Slack work for Teams or vice-versa?
- [Why do Slack and Teams records appear in different Report Centers?](http://support.nikatime.com/en/articles/5188342-why-do-slack-and-teams-records-appear-in-different-report-centers.md): Why can't I access our previous Slack records through our Teams login or vice-versa?
- [Can I have multiple NikaTime instances associated with the same email?](http://support.nikatime.com/en/articles/4899362-can-i-have-multiple-nikatime-instances-associated-with-the-same-email.md): Add NikaTime to multiple Slack workspaces

## Pricing, billing, privacy and terms

- [Available payment methods](http://support.nikatime.com/en/articles/5353040-available-payment-methods.md): How can I pay for my NikaTime subscription?
- [How is my bill calculated?](http://support.nikatime.com/en/articles/2471957-how-is-my-bill-calculated.md): Understand how our prorated billing and billing cycles allow you to pay only for the users you wish to track.
- [Where can I see and change my billing information?](http://support.nikatime.com/en/articles/4488869-where-can-i-see-and-change-my-billing-information.md): Learn how to update your credit card information, change the billing address, access your Invoices, etc.
- [How will you handle my private data?](http://support.nikatime.com/en/articles/2546146-how-will-you-handle-my-private-data.md): A simple summary of what data we collect and what we do with it
- [Where can I get my payment receipt?](http://support.nikatime.com/en/articles/2471963-where-can-i-get-my-payment-receipt.md): Check your payment history and download all the invoices
- [NikaTime for non-profits/education](http://support.nikatime.com/en/articles/2471962-nikatime-for-non-profits-education.md): How to qualify to our non-profit/education discount program
- [NikaTime for startups](http://support.nikatime.com/en/articles/7257701-nikatime-for-startups.md): How to qualify to our start-up discount program
- [Contact Information](http://support.nikatime.com/en/articles/8304796-contact-information.md)